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1. Go to the item page of the product that you would like to order.
2. Select the quantity of items that you would like to order and click “Add to Cart”.
3. Click "Check Out" in the pop up window.
4. In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method".
5. Click "Continue to payment method" on the next screen.
6. Then fill in your credit card information or via PayPal and click "complete order" to finish the transaction.

You can contact us by emailing our support email or you can also reach us via our contact us page online.

Yes, by default we offer a 120-day warranty on all our products. We stand by our superior quality. If for any reason your moon lamp stops functioning due to normal use, we will send you a replacement at no cost. That's our guarantee.

Yes! We ship worldwide for free. For further information, check our shipping info page for updates.

Free Worldwide Shipping

All orders are trackable & shipped within 24 to 72 hours of you placing the order using Express Shipping, Auspost, USPS or ePacket depending on your location and fastest available service.

Typical delivery time frame is between 3 to 14 business days (depending on your destination country) however, you may receive your items much earlier. During the Holidays or busy periods, shipping is extended by 10 business days.

Note that we cannot be held responsible of any delay due to your country's customs. Our responsibility ends when the parcel is delivered to your local courier.

Our moon lamp has 20+ built-in RGB colour modes that is controlled with a wireless remote.

Yes. Our best-selling moon lamp is 100% safe, and has been RoHS and CE certified to prove it. You can also browse our various reviews from previous customers to see its positive feedback below. We've taken every measure to ensure safety

Your safety and security is of utmost importance to us. Our checkout is 100% safe and secure with a SSL-encryption to protect your data and information.

Cancelations must be done prior to your order being processed. If your order has been shipped, unfortunately we cannot cancel your order. If you wish to cancel your order, please contact us and we will be more than happy to look into this for you.

After your order is processed. You will immediately receive a confirmation email containing your order. Our team will then confirm your details and begin dispatching your order within 24-48 hours.

The payment methods we offer at checkout include:

- Amazon Payments
- Apple Pay
- American Express
- Discover
- Mastercard
- Visa
- Shopify Pay

After your order has been processed and shipped, you will receive a shipping confirmation email. From there, you will be able to track your order with the supplied tracking number. Please note that it may take 3-5 days for you tracking information to become available.

We highly recommend you be present when your product arrives, however it is not required. If you are not home when your package arrives then it will be left in a secure location.